Shipping policy

Where we ship

We currently ship only to addresses within the United States. We can’t accept orders for delivery outside the US at this time.

Processing time

Every Seasonal Co. candle is made to order. Orders typically go into production and ship within 2–7 business days of being placed. Business days are Monday through Friday, excluding US holidays. During busy periods, especially the holiday season, processing may take a few days longer.

Delivery time

Once shipped, standard delivery usually takes 3–7 business days within the US. All delivery times are estimates and aren’t guaranteed. We’re not responsible for delays caused by the carrier, weather or other events outside our control.

Shipping costs

Shipping is calculated at checkout based on the number of items in your order. Standard shipping for a single candle is $8.29.

Order tracking

When your order ships, we’ll email you a tracking number. Tracking can take 24–48 hours to start showing updates. If you order more than one item, they may arrive in separate packages.

Shipping address

Please double-check your address at checkout. We can only change an address before your order enters production, so contact us right away if you spot a mistake. If a package is returned to us because of an incorrect or incomplete address, we’re happy to send it again once the cost of reshipping has been covered.

Lost, damaged or delayed orders

If your order arrives damaged, goes missing or hasn’t arrived within 30 days of shipping, please see our Return & Refund Policy for how to get it resolved.

Questions? Email us at hello@seasonalco.us.